Client Care
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‘Your success is our commitment’: Meet the ExoClick Customer Success Team!
Anna Quiroga — Marketing Content Creator
July 29, 2024 — Careers, Client Care, Company, Interviews, Multicultural
ExoClick is an international innovative Ad Tech company which provides digital ad services to advertisers and publishers, helping them monetize their traffic and offers globally. With a client base that spreads across the globe, an instrumental part of the company is the Customer Success Team and Tech Support Team, which provides 24/7 multilingual assistance. Want to know more about this team and its wonderful members? Keep reading! Meet us: What's it... Read More
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Meet Yashu: A day in the life of an ExoClick Customer Success Manager
Anna Quiroga — Marketing Content Creator
November 22, 2023 — Careers, Client Care, Company, Multicultural
ExoClick’s Customer Success Team is an instrumental part of our Publisher and Advertiser clients’ success, providing 24/7 multilingual assistance to enable them to make the most of the platform and achieve their business objectives. For this 'A day in the life of an ExoClick Customer Success Manager' article, we have interviewed Customer Success Manager Yashu Budhathoki and asked her what her day to day working within the ExoClick Customer Success... Read More
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The ExoClick Customer Success Team: Your 24/7 Partner for Success
Anna Quiroga — Marketing Content Creator
September 8, 2023 — Careers, Client Care, Company, Multicultural
If you are an ExoClick client, you have most likely gotten in touch with the ExoClick Customer Success Team - In the ever-evolving landscape of digital advertising and publishing, having a reliable partner to guide you through the intricacies of the industry is invaluable. ExoClick, a prominent player in the online advertising world, has been providing exemplary 24/7 customer service and dedicated ad tech support since 2013 through its dedicated... Read More
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A typical working day for Customer Success Specialist Sofya Kirillova
ExoClick's Customer Success team is available 24/7 to help Publishes and Advertisers with any platform questions, optimisation tips, billing enquiries, etc. Sofya Kirillova is a Customer Success Specialist, so we interviewed her to find out more about her role. What is Customer Success and why is it important? Nobody likes to be stuck with their questions because there is no real person to help them, and no one likes to... Read More
